12s Privacy Policy
Information Collected
We collect user account information such as name, email address, phone number, and other profile details required for registration and account management.
Additionally, we store your device and browser information for debugging purposes and to enhance user experience. Local payment details in Malaysian Ringgit (MYR) are also handled securely.
Cookies and usage data record your interaction with our site to enable content and feature customization.
Purpose of Data Usage
User information is used to accurately manage accounts, securely process transactions, and deliver quality customer support.
We also use data to optimize services, personalize promotions, and ensure necessary security protections.
Cookies & Tracking
The 12s website uses cookies to save user preferences and understand visitor behavior. This helps us offer a smoother experience and reduce interruptions during navigation.
You can control cookies through your browser settings, but this may affect certain functions on our site.
Data Storage & Security
12s implements strict technical and organizational security measures to protect user data from unauthorized access, loss, or disclosure.
Data is stored in accordance with Malaysian data protection laws and accessed only by authorized personnel for legitimate purposes.
Sharing Information with Third Parties
12s does not sell your personal information to third parties. The only sharing allowed is for operational purposes, such as payment service providers and designated technical support teams, all under strict privacy and security agreements.
User Rights
Users have the right to access, correct, or delete their personal information by contacting the 12s support center. We are committed to processing such requests within a reasonable time frame in line with legal requirements.
Privacy Policy Updates
12s reserves the right to update this privacy policy at any time. Any changes will be announced on our website and take effect upon posting. We encourage users to review this policy regularly.
Data Security and Support
We prioritize your data security and provide support channels ready to assist with any privacy-related questions or issues. Reach out to us via [email protected] for immediate assistance.